Owner and staff guides

Moderation operations

Set up staff-safe moderation workflows with hierarchy, evidence, and audit boundaries.

Permissions and hierarchy

Discord role hierarchy still decides whether the bot can act on a member. Place the bot role above roles it needs to manage and grant only the permissions required by the enabled workflow.

Staff workflow

  • Review the member and available evidence before acting.
  • Select the narrowest supported action and duration.
  • Record the reason without pasting secrets or unrelated personal data.
  • Confirm the Discord result and review the available audit entry.

Failure behavior

A denied hierarchy check does not mean the member action succeeded. Resolve the role or permission issue, then retry from the same server workspace.