Support

/openmail

Opens a new mail for a specified user.

Audience

Staff

Product area

Support

Aliases

None

How to use

Supported invocation

/openmail <user> [option]

user Required

The user for this command.

option Optional

The option for this command.

Access

What the server must allow

  • Discord permission: Moderate Members
  • Availability depends on the server's current service access.
  • The related module must be enabled.
  • Requires Moderate Members.

Expected behavior

Success and unavailable states

When available

The command returns the documented result for /openmail: Opens a new mail for a specified user.

When unavailable

  • If /openmail is blocked, Abhi explains the missing staff permission or server setting before any action is applied.
  • No ticket or support state is changed when the request is no longer valid or the configured support workflow is unavailable.
  • A temporary failure for /openmail is reported without silently claiming success and can be retried safely.